Steensons Belfast 50 Years of Contemporary Jewelry Excellence
When Bill and Christina Steenson graduated from the University of Ulster in 1976, they made a decision that would change Northern Ireland's jewelry landscape forever. Instead of chasing opportunities in London or Dublin, they set up a two-person workshop in Glenarm, a coastal village in County Antrim.
Nearly five decades later, Steensons has transformed from a modest workshop into an internationally recognized jewelry brand. Their pieces sit on shelves in Selfridges London and have made their way to boutiques in New York. But what makes this Belfast jewelry house stand out in a crowded global market?
The Glenarm Foundation
Glenarm isn't exactly a jewelry capital. This picturesque village along the Causeway Coastal Route has fewer than 1,000 residents. Yet it's here that the Steensons built their creative empire.
The location wasn't accidental. Northern Ireland's dramatic coastline, with its jagged cliffs and ancient geology, became the couple's primary design inspiration. The textures of basalt columns, the patterns of crashing waves, and the organic forms found in nature all found their way into early collections.
Key factors that shaped their early success:
- Proximity to natural inspiration along the Antrim coast
- Lower overhead costs compared to major cities
- Access to Ulster's strong craftsmanship traditions
- A distinctive voice separate from mainstream jewelry trends
The workshop model allowed them to maintain complete creative control. Every piece that left their bench reflected their personal design philosophy, not the demands of retail buyers or corporate shareholders.
From Craft Fairs to Selfridges
The path to international recognition started small. Operating under the name "Jewellery Workshops," Bill and Christina began supplying their designs to craft galleries and specialty shops across the UK and Ireland.
The breakthrough came when prestigious retailers noticed their work. The Kilkenny Shop in Dublin, known for championing Irish craft and design, became an early stockist. This opened doors to other high-end venues.
Then came Selfridges. Getting shelf space in one of London's most iconic department stores marked a turning point. Suddenly, Steensons wasn't just a regional craft business but a brand with international visibility.
Critical milestones in their expansion:
- 1976: Workshop established in Glenarm
- 1980s: Distribution to UK and Irish craft galleries
- 1988: First Belfast retail store opened (Ór Gallery)
- 1990s: Expansion to New York market
- 1995: Move to current Bedford Street location
The Belfast store proved essential. Located steps from City Hall, it gave the brand a urban presence while maintaining the creative heart in Glenarm. Customers could browse collections in the city, then visit the workshop to see craftspeople at work.
The Design Philosophy That Resonates Globally
Walk into any Steensons store and you'll immediately recognize their aesthetic. Bold geometric forms. Contrasting textures on precious metals. Clean, contemporary lines that feel both modern and timeless.
This consistency isn't accidental. While jewelry trends shift with fashion cycles, Steensons has maintained a recognizable design language for nearly 50 years. That coherence has become their signature.
The designs draw heavily from two sources: Northern Ireland's natural landscape and geometric abstraction. A ring might echo the layered sediment of coastal cliffs. A pendant could mirror the angular precision of basalt formations. The result is jewelry that feels distinctly Irish yet universally appealing.
What makes Steensons designs internationally marketable:
- Contemporary aesthetic that transcends regional trends
- Quality craftsmanship visible in every detail
- Designs that work for both special occasions and everyday wear
- Pieces that age well rather than looking dated
- Strong brand identity across all collections
The landscape pieces from the 1970s showcased atmospheric, organic forms. The 1980s brought bold geometrics. The 1990s embraced minimalism. The new millennium introduced softer, more organic shapes. Yet throughout these evolutions, something unmistakably "Steensons" remained.
Second Generation Leadership
When Brona Steenson joined the family business, she brought fresh perspective and new technical skills. With a BA Honours degree in Fine and Applied Art and over 20 years of experience, she's steered the company into its fifth decade.
Brona's expertise in CAD (Computer-Aided Design) has been particularly transformative. The integration of digital design tools alongside traditional goldsmithing has expanded what's possible in their collections.
But succession isn't just about continuing operations. It's about evolution while respecting legacy. Under Brona's leadership, Steensons has maintained its design integrity while embracing technological advancement.
How second-generation leadership strengthened the brand:
- Introduction of CAD design capabilities
- Expansion of custom bespoke services
- Development of the Glenarm workshop as a visitor destination
- Building relationships with European and British designers
- Maintaining quality standards established by founders
The generational transition also brought stability. Many craft businesses struggle when founders retire. Steensons avoided this trap by preparing the next generation through gradual integration and skills development.
Blending Traditional Craft with Modern Technology
The Glenarm workshop houses six skilled goldsmiths. But alongside traditional benches and hand tools, you'll find 3D printers, laser engravers, and CAD workstations.
This combination of old and new defines modern Steensons. They haven't abandoned hand fabrication for automation. Instead, they use technology to expand possibilities while maintaining the human touch that gives jewelry soul.
CAD software allows designers to visualize complex pieces before committing materials. 3D printing creates wax models for client approval. Laser engraving adds precise detailing impossible by hand. But the final polishing, stone setting, and finishing still happen by hand.
Technologies integrated into Steensons' workflow:
- CAD software for design development and client visualization
- 3D printing for creating castable wax models
- Laser engraving for precise pattern and texture work
- Traditional goldsmithing techniques for fabrication and finishing
- Investment casting for complex forms
This technological adoption gives them competitive advantages. They can execute bespoke commissions faster. They can offer clients realistic previews before production begins. They can create forms that would be prohibitively expensive through purely manual methods.
Yet technology serves design, not the reverse. A laser engraver might create a texture, but a goldsmith's eye determines where and how to apply it. The tools expanded capabilities without diluting craftsmanship.
The Bespoke Design Advantage
While many jewelers offer custom work, Steensons has built their reputation on it. Their bespoke service isn't an add-on but a core offering refined over decades.
The process begins with consultation. Design consultants sit with clients, discussing preferences, lifestyle, and budget. They show sample pieces to gauge aesthetic direction. This isn't about copying existing designs but understanding what resonates.
From there, CAD software transforms concepts into visualizations. Clients see their piece from multiple angles before any metal is cut. For most commissions, a wax model provides a physical preview. Adjustments happen at this stage, when changes cost time rather than materials.
The bespoke process typically takes 10 weeks from consultation to completion. That timeframe includes design development, materials sourcing, fabrication, stone setting, and final finishing. Rush orders are possible when deadlines loom.
Why Steensons' bespoke service attracts international clients:
- Transparent pricing established before production begins
- Ability to work with client-supplied stones and materials
- Design expertise that translates ideas into wearable pieces
- Quality control through in-house production
- Flexibility across budget ranges from hundreds to thousands
The bespoke service also handles redesigns. Inherited jewelry often doesn't match contemporary tastes. Steensons can take old pieces and transform them into new designs, preserving sentimental stones and metals while creating something wearable for modern life.
This service attracts destination customers. People plan visits to Belfast specifically for Steensons consultations. Some fly in from abroad, combining tourism with custom jewelry commissions.
Building an Experiential Brand
The Glenarm workshop functions as more than a production facility. It's an Économusée, a working museum where visitors can watch goldsmiths at work.
Glass partitions separate the showroom from active workbenches. Visitors browse collections while observing craftspeople cutting, shaping, and finishing pieces. This transparency builds trust and appreciation for the craft.
The visitor experience differentiates Steensons from typical retail jewelry. People don't just buy a product; they connect with the making process. They see the skill involved. They understand why quality costs what it does.
What the Glenarm workshop offers visitors:
- Live goldsmith demonstrations during business hours
- Gallery showcasing current collections and designer pieces
- Opportunity to discuss bespoke commissions in the creative environment
- Educational experience about jewelry making processes
- Unique shopping experience along the Causeway Coast tourist route
This experiential approach attracts tourists traveling Northern Ireland's coastal route to Giant's Causeway. Many stop in Glenarm specifically for Steensons. They leave with both jewelry and stories about watching their piece being made.
The workshop model also supports local tourism. By maintaining production in Glenarm rather than outsourcing to manufacturing centers, Steensons contributes to the village economy and Northern Ireland's reputation for quality craft.
Curating Beyond In-House Production
While Steensons designs form the core collection, the Belfast store features work from fellow British and European designers. This curated approach positions them as taste-makers rather than just manufacturers.
The selected pieces complement rather than compete with Steensons' aesthetic. A customer interested in contemporary design will find a range of voices, all meeting high standards for craftsmanship and originality.
This strategy serves multiple purposes. It attracts designers who want representation in Northern Ireland. It gives customers more options without diluting the brand. It positions Steensons as authorities on quality contemporary jewelry.
Benefits of the multi-designer retail approach:
- Broader appeal without compromising design focus
- Relationship building with international craft community
- Exposure to different techniques and trends
- Additional revenue streams beyond in-house production
- Enhanced reputation as design destination
The curation also educates customers. Seeing multiple contemporary designers side-by-side helps people understand what distinguishes quality work from mass production. It raises appreciation for handcraft across the board.
The Role of Materials and Gemstones
Steensons works across the precious metals spectrum: platinum, gold (yellow, white, and rose), and silver. Each material serves different price points and aesthetic needs.
Platinum pieces represent the premium tier. This dense, durable metal suits engagement rings and pieces meant to last generations. Its natural white color doesn't fade or require replating like white gold.
Gold offers versatility. Yellow gold has traditional warmth. White gold provides platinum's look at lower cost. Rose gold brings romantic tones popular in contemporary design. The choice depends on skin tone, style preferences, and budget.
Silver allows accessible entry to Steensons design. Pieces typically range from £200 to £1,000, making contemporary craft jewelry attainable for more buyers. Silver also works beautifully for statement pieces where substantial size would be prohibitively expensive in gold.
How material choice impacts Steensons' market reach:
- Platinum and gold pieces for luxury market and special occasions
- Silver collections for younger customers and fashion jewelry
- Mixed metal pieces for contemporary aesthetic
- Diamond expertise for engagement and fine jewelry
- Gemstone options from traditional to alternative stones
The Belfast store employs a diamond grader, ensuring expertise in gem selection for bespoke commissions. This technical knowledge builds client confidence when making significant purchases.
Steensons also handles stone sourcing. Clients can bring their own gems, perhaps inherited or purchased separately. Or the team can source stones to specification, drawing on relationships with gem suppliers built over decades.
Design Evolution Across Five Decades
The aesthetic journey from 1976 to 2025 reveals both change and continuity. Early pieces embraced the organic forms and earth tones popular in 1970s craft. Landscape-inspired textures and nature motifs dominated.
The 1980s brought geometric boldness. Clean lines, architectural forms, and strong shapes reflected the decade's design confidence. Pieces made statements rather than whispered.
Minimalism defined the 1990s output. Stripping away excess revealed essential forms. This restraint appealed to customers seeking sophisticated simplicity.
The new millennium softened the edges. Organic shapes returned but with refined execution. Natural inspiration combined with technical precision created pieces that felt both handcrafted and contemporary.
Design evolution patterns:
- 1970s: Atmospheric landscape pieces, organic forms, textural focus
- 1980s: Bold geometrics, architectural precision, statement designs
- 1990s: Minimalist approach, essential forms, refined simplicity
- 2000s: Softer organics, nature-inspired with technical refinement
- 2010s-2020s: Synthesis of geometric and organic, CAD-enhanced possibilities
Throughout these shifts, certain elements remained constant. Attention to craftsmanship never wavered. Commitment to contemporary rather than trendy design persisted. The connection to Irish landscape and identity stayed central.
This evolutionary approach means vintage Steensons pieces from any era remain wearable. They don't look dated because they never chased fashion. They look like quality jewelry from their respective periods.
The Education and Outreach Mission
Beyond selling jewelry, Steensons contributes to craft education. The Glenarm workshop provides learning opportunities for visitors about jewelry making processes, gemstone origins, and design principles.
Staff explain techniques as craftspeople work. The difference between casting and fabrication. How stones are set. Why certain designs require specific construction methods. This transparency demystifies fine jewelry.
The educational approach serves the broader craft community. By showing the skill and time involved in handmade jewelry, Steensons helps customers distinguish quality from mass production. This benefits all craft jewelers, not just their own business.
Educational impact of the Glenarm workshop:
- Live demonstrations of goldsmithing techniques
- Information about gemstone sourcing and grading
- Explanation of design development from concept to finished piece
- Historical context about jewelry traditions
- Appreciation for handcraft in contemporary market
This mission aligns with the Économusée designation. These certified working museums combine production with interpretation, ensuring traditional skills get passed forward. Steensons maintains this standard through daily operations.
The workshop has also hosted design students and aspiring goldsmiths. While not a formal training program, exposure to professional production environments helps develop the next generation of craftspeople.
Navigating Market Challenges
The jewelry industry faces constant pressures: online competition, fast fashion expectations, economic fluctuations, and changing consumer preferences. Independent craft jewelers face additional challenges competing against mass production.
Steensons has navigated these challenges through strategic positioning. They don't compete on price with mass manufacturers. Instead, they emphasize quality, originality, and service that large operations can't match.
The bespoke service provides recession resistance. When discretionary spending tightens, people still get engaged and married. Those milestone pieces become priority purchases. Steensons' custom expertise positions them to capture that essential market.
Strategies that sustained Steensons through market changes:
- Focus on bespoke services less vulnerable to online competition
- Maintaining Belfast retail presence for crucial in-person consultation
- Building brand loyalty through exceptional customer service
- Emphasizing quality and longevity over fast fashion trends
- Developing the workshop as tourist destination for additional revenue
The experiential component also protects against pure online competition. While people buy many products remotely, jewelry purchases often benefit from in-person consultation. Seeing pieces on your hand, getting professional advice about what suits you, and building relationships with jewelers all favor physical retail.
Steensons has developed online presence and booking systems while keeping the core business in face-to-face relationships. This hybrid approach uses digital tools without abandoning the personal service that distinguishes craft jewelry.
International Recognition and Market Reach
While rooted in Belfast and Glenarm, Steensons' market extends far beyond Northern Ireland. Their pieces sell to customers across the UK, Ireland, Europe, and North America.
The Selfridges relationship provided London exposure crucial for international visibility. Tourists shopping that iconic store discovered Steensons, then sought them out in Belfast or purchased additional pieces remotely.
Distribution through The Kilkenny Shop gave them presence in Ireland's capital. This positioning as "Irish design" rather than just "Northern Irish" broadened appeal and market access.
The New York presence, though less visible today, established American awareness. Those early relationships helped build an international collector base that continues through referrals and repeat customers.
Factors enabling Steensons' international reach:
- Contemporary design language that transcends regional aesthetics
- Quality craftsmanship meeting international luxury standards
- Strategic partnerships with prestigious retailers in key markets
- Belfast and Glenarm locations as destination experiences
- Word-of-mouth from satisfied international clients
Tourism also drives international sales. Belfast has become a significant tourist destination, particularly after the Titanic Museum opened and the city emerged from past troubles. Visitors seeking authentic local products find Steensons.
The Causeway Coastal Route attracts hundreds of thousands of tourists annually. Many include Glenarm workshop visits in their itineraries. These destination shoppers often purchase pieces as meaningful souvenirs, then return remotely for additional commissions.
Building Lasting Customer Relationships
Jewelry purchases often mark significant life moments: engagements, weddings, anniversaries, milestone birthdays. This emotional dimension distinguishes jewelry retail from most commercial transactions.
Steensons recognizes this by building long-term customer relationships rather than focusing solely on individual transactions. The consultation process prioritizes understanding clients as people, not just processing orders.
Design consultants remember previous purchases, style preferences, and personal details. When anniversary time approaches, they might reach out with relevant suggestions. This personalized service builds loyalty that transcends price sensitivity.
How Steensons cultivates lasting customer relationships:
- Consultative approach focused on understanding individual needs
- Follow-up services for maintenance, resizing, and redesign
- Personal relationships between consultants and regular clients
- Flexibility to work within various budgets and timelines
- After-sales service ensuring pieces remain wearable for decades
The redesign service particularly strengthens these relationships. When someone returns years after their initial purchase to update a piece, it demonstrates trust and ongoing engagement. These repeat interactions compound over time.
Many customers work with Steensons across life stages. An engagement ring leads to wedding bands, then anniversary pieces, then perhaps redesigning inherited jewelry or commissioning pieces for children. These multi-generational relationships become the business foundation.
The Future of Craft Jewelry in Global Markets
The craft jewelry sector faces an interesting moment. Mass production reaches ever-lower prices through global supply chains. Simultaneously, consumers increasingly value authentic, handmade products with traceable origins.
Steensons is well-positioned for this landscape. Their transparent production process, visible craftsmanship, and local making align with consumer trends toward authenticity and sustainability.
The technological adoption also positions them competitively. CAD and 3D printing aren't replacing craft but enhancing it. This balanced approach lets them offer bespoke services with efficiency matching larger operations while maintaining artisan quality.
Trends favoring Steensons' approach:
- Growing consumer preference for traceable, local production
- Appreciation for handcraft over mass manufacturing
- Desire for personalized, unique pieces rather than mass-market jewelry
- Recognition of jewelry as investment requiring quality
- Tourism growth creating destination shopping opportunities
The experiential element will likely grow more important. As online shopping dominates routine purchases, physical retail needs to offer experiences unavailable digitally. The Glenarm workshop model provides exactly that: seeing making happen, connecting with craftspeople, understanding process.
Sustainability concerns also favor craft jewelers. A piece made by skilled hands from quality materials, designed to last decades, represents genuine sustainability. It's the opposite of fast fashion jewelry designed for obsolescence.
What Belfast Taught the World About Jewelry
Steensons' success offers lessons beyond jewelry. It demonstrates that craft businesses can achieve international recognition without abandoning roots or compromising values.
They didn't need to move production to manufacturing centers. They didn't have to chase every trend. They didn't require venture capital or corporate acquisition. Instead, they built slowly, maintained quality, and let reputation accumulate through satisfied customers.
The Belfast and Glenarm locations became assets rather than limitations. They provided distinctive identity in a crowded market. The Irish connection resonated internationally while the specific Northern Ireland story added depth and interest.
Key lessons from the Steensons model:
- Geographic limitations can become brand differentiators
- Consistency in design vision builds recognition over time
- Combining technology with traditional craft enhances both
- Experiential retail provides competitive advantage
- Quality and service ultimately overcome price competition
The story also highlights the importance of succession planning for craft businesses. By preparing the next generation early and thoroughly, the Steensons avoided the common crisis when founders retire. The business strengthened through transition rather than struggling.
For Northern Ireland specifically, Steensons proves that the region can produce globally competitive luxury goods. The craft tradition, natural inspiration, and skilled workforce support world-class making. This success helps reshape international perceptions of what Northern Ireland offers beyond its political history.
Beyond Commerce: Cultural Contribution
Steensons represents more than commercial success. They contribute to Northern Ireland's cultural identity by keeping craft traditions alive while pushing them forward.
The workshop preservation of goldsmithing skills ensures these techniques pass to new generations. In an age where manufacturing increasingly moves to distant factories, maintaining local making preserves knowledge and capability.
The design work draws global attention to Northern Ireland's landscape and creative community. Each piece that travels internationally carries a story about Irish craft, contemporary design, and quality making rooted in specific place.
Cultural impact beyond business metrics:
- Preservation of traditional goldsmithing techniques
- Training ground for next generation of craft jewelers
- International visibility for Northern Irish design
- Economic contribution to rural Glenarm community
- Tourism draw showcasing regional craft excellence
The Économusée designation recognizes this broader contribution. By opening their workshop to visitors, Steensons educates the public about craft processes while maintaining commercial viability. This model shows how traditional skills can thrive in contemporary markets.
Their success also inspires other craft businesses. If a jewelry workshop in Glenarm can reach international markets, other makers might pursue similar paths. This multiplier effect strengthens the entire craft sector.
The Enduring Appeal of Handmade
In an increasingly automated world, why does handmade jewelry command premium prices? The answer lies partly in quality, partly in uniqueness, and largely in meaning.
Machine-made jewelry can achieve technical precision. But handmade pieces carry the subtleties that come from human judgment and skill. The slight variations in texture, the hand-finished surfaces, the decisions made at the bench rather than programmed into software.
These qualities matter to customers seeking jewelry with soul. A piece from Steensons isn't interchangeable with thousands of identical items. It emerged from specific hands, in a specific workshop, at a specific moment.
Why handmade jewelry resonates with contemporary buyers:
- Uniqueness in an age of mass production
- Connection to maker and making process
- Quality and attention to detail exceeding manufactured alternatives
- Emotional significance of human craft
- Sustainability and longevity versus disposable fashion
The bespoke dimension amplifies this appeal. When jewelry is designed specifically for you, incorporating your ideas and preferences, it becomes deeply personal. It's not just jewelry but a collaboration between maker and wearer.
This human element can't be automated. Technology can enhance the process, but the core value comes from skilled craftspeople applying expertise and judgment. That's what clients pay for at Steensons, and what keeps them returning.
What Makes Steensons Global
So why has this Belfast jewelry house achieved international recognition? The answer isn't single but multifaceted.
Quality craftsmanship provides the foundation. Without skill and attention to detail, nothing else matters. Steensons delivers that consistently across nearly 50 years.
Distinctive design gives them voice in a crowded market. Their aesthetic is recognizable and consistent yet evolving. This balance between identity and innovation keeps the work fresh without abandoning core principles.
Strategic positioning in specialty retail gave them access to prestigious markets. The Selfridges and Kilkenny Shop relationships provided platforms that independent craft businesses rarely achieve.
The experiential dimension through the Glenarm workshop creates unique value. Visitors don't just buy jewelry but experience making, connect with craftspeople, and understand quality.
Customer relationships built through exceptional service create loyalty and referrals. People become advocates, sharing their Steensons stories and bringing friends on future visits.
Second-generation leadership provided continuity while embracing evolution. Brona Steenson honored her parents' legacy while adapting for contemporary markets through technology and expanded services.
Together, these elements created something rare: a craft business that's both deeply local and internationally relevant. Rooted in Glenarm but reaching customers worldwide. Traditional in craft approach yet contemporary in technology and design.
That's the real achievement. Not choosing between craft and commerce, local and global, tradition and innovation, but finding ways to honor all these dimensions simultaneously. That's what makes Steensons not just successful but significant.
For anyone interested in contemporary craft, sustainable business, or how regional makers can achieve international impact, Steensons provides a compelling case study. Nearly five decades in, they're still evolving while remaining unmistakably themselves. That's the kind of success that endures.