Privacy Policy

Last Updated: August 20, 2026

1. Introduction

Welcome to Support Local NI. We respect your privacy and are committed to protecting your personal data. This privacy policy informs you how we look after your personal data when you visit our website (regardless of where you visit it from) and tells you about your privacy rights and how the law protects you in Northern Ireland, under UK GDPR and the Data Protection Act 2018.

2. Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data includes first name, last name, and business name.
  • Contact Data includes email address, telephone number, and physical business address.
  • Technical Data includes internet protocol (IP) address, browser type and version, time zone setting, operating system, and platform.
  • Usage Data includes information about how you use our website.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To register and verify your business listing in our directory.
  • To manage our relationship with you, including notifying you about updates to your listing.
  • To send you our weekly email newsletter (only if you have explicitly consented to subscribe).
  • To improve our website, directory services, and customer experience.

4. Data Sharing and Transfer

We do not sell, rent, or trade your personal data to third parties. We may share your data with trusted technical processors who assist us in operating our website, hosting our database, or delivering newsletters, under strict confidentiality agreements.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We limit access to your personal data to those administrators and technical providers who have a business need to know.

6. Your Legal Rights under GDPR

Under certain circumstances, you have rights under UK data protection laws in relation to your personal data, including the right to:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data ("the right to be forgotten").
  • Object to processing or request restriction of processing of your personal data.
  • Request transfer of your personal data to another party.
  • Withdraw consent at any time where we are relying on consent to process your data.

If you wish to exercise any of these rights, please contact our data officer at [email protected].